Latched And Hooked Reviews

Latchedandhooked.com offers a range of synthetic hair products with prices that cater to different needs. The Everyday Wig is priced at $99.00, which can be paid in four interest-free installments of $24.75. For those looking for braiding options, the Pre-Stretched Braiding Hair is available at $11.99 per pack, and the Kinky Bulk Hair is offered at $16.99. These prices reflect the brand's commitment to providing affordable, quality options for protective hairstyles and synthetic hair solutions.

Latchedandhooked.com is known for its Pre-Stretched Braiding Hair, which is a non-toxic option for various protective hairstyles. This product is designed to save time for both stylists and clients, as it comes thinned out and tapered at the ends for a natural finish. Available in 20” and 26” lengths, it's ideal for those seeking a pre-stretched hair solution for braids, locs, cornrows, twists, ponytails, crochet styles, or any creative design. The Braid Collection is another highlight, featuring custom dyed synthetic textured braiding hair that maintains its texture even when dipped in hot water. These products are part of Latched and Hooked's commitment to providing safe, affordable synthetic hair extensions that cater to individual styling needs.

Latchedandhooked.com provides customers with flexible payment options. Customers can choose Shop Pay at checkout to buy now and pay later, which allows for the total cost to be split into four interest-free payments. This service is designed to make purchases more manageable financially. Additionally, refunds for any returns are processed and returned to the original method of payment within 7-10 days, ensuring a straightforward transaction experience.

Latchedandhooked.com has a no return or exchange policy for hair extensions and wigs due to the sensitivity of the products and health concerns, especially in light of Covid. However, there are exceptions for which customers are advised to contact customer service. If a return is initiated by the company, a refund minus the shipping fee is provided, and shipping fees are not refunded. Refunds can take 7-10 days to be returned to the original method of payment. Defective products will be replaced or refunded. If a product is returned without notice, the company is not liable and will not issue a refund or exchange. For items returned due to a 'bad' address as per the shipping courier, the company will not cover the re-ship fee. If the customer decides against the product after it's returned by the courier, a full refund minus the shipping fee is issued.

Regarding the shipping policy, Latchedandhooked.com ships worldwide with a standard processing time of 3-5 business days. Processing times are not included in the delivery time, and customers are advised not to make appointments until they receive a shipping confirmation. During high volume sales, processing times may extend to 7-14 business days. Delivery methods include USPS Priority, First Class, and Overnight Express Shipping. For Atlanta residents, same-day delivery is available for in-stock orders placed by 11am EST. The company is not responsible for late deliveries, customs delays, lost or stolen items, and customers are responsible for customs charges. If a package is returned due to unpaid customs/duty, a 10% restocking fee plus the cost of shipping will be deducted from the store credit.